Registered number: 10816512.
Registered office: Squiggle Consult Ltd, Suite 2069, Letraset Building, Wotton Road, Ashford, Kent, TN23 6LN
Squiggle Consult Ltd. is a limited company registered in England and Wales.
This page explains who we are, what we do, how our fees work and what your rights are. Please read it before you agree to go ahead with any work. If anything isn't clear, just ask.
Last updated: 24 September 2026
Squiggle Consult Ltd provides Wills, Trusts, Lasting Powers of Attorney and wider estate planning. Company number 10816512.
Squiggle Probate Ltd provides probate and estate administration services. Company number 13707046.
Registered office (both companies): Suite 2069, Letraset Building, Wotton Road, Ashford, Kent, TN23 6LN
Where we work from: 11 Park Barn, Station Road, Evegate Business Park, Ashford, Kent, TN25 6SX
Phone: 01233 659796
Email: hello@squiggleconsult.co.uk
When we confirm your instructions, we'll tell you which of the two companies your contract is with.
Will writing and estate planning are not regulated activities in England and Wales. Squiggle Consult is not a firm of solicitors and is not regulated by the Financial Conduct Authority.
Members of our team belong to the Society of Will Writers, the BEST Foundation and CILEX, and follow their codes of conduct. If you'd like to know which of our team belongs to which, just ask. We also follow our own Code of Practice.
We hold professional indemnity insurance of up to £5 million, and you're welcome to see a copy on request.
Squiggle Consult is a certified B Corp, which means we're independently assessed on how we treat our clients, our team, our community and the environment.
Where your plan needs work that only a solicitor can legally do, we use the regulated firms listed below.
Depending on what you need, our services can include:
Each service has a fixed fee. Because everyone's situation is different, we'll confirm the total price for your plan after your consultation, and in writing, before you agree to anything.
As a guide, clients who choose paid services typically pay between £500 and £2,500 in total. All our prices include VAT.
Some people are entitled to a complimentary Will through their employer, a charity or one of our partners. If you are, we'll confirm this with you before or at your meeting.
A complimentary Will is our standard Will, without any trusts, and there's nothing to pay for it. Depending on the scheme, it covers either just you, or you and your spouse or partner (married or not). We'll confirm which applies to you.
If a Will with a trust would suit you better, the full value of your complimentary Will is taken off the cost of your planning, so you won't lose out. If we think anything else would help, such as a Lasting Power of Attorney, we'll explain why and what it would cost. You don't have to take anything else, and your complimentary Will doesn't depend on it.
Payment is due when you confirm your instructions. You don't have to pay at your first meeting if you'd rather not, although most people choose to.
You can pay by:
We aim to send your draft documents within 18 working days of receiving all the information we need and your payment.
Some steps are outside our control, such as the Office of the Public Guardian registering a Lasting Power of Attorney, which can take several weeks. If anything is going to take longer than expected, we'll let you know and agree a new timescale with you.
To deliver your plan, we may work with the following organisations:
We may add to this list from time to time. For how we handle your personal information, please see our Privacy Notice.
If you agree to our services away from our office, for example at your home or over Zoom, you have the right to cancel within 14 days without giving any reason. The 14 days start from the day after you agree to go ahead.
To cancel, just let us know clearly by email, letter or phone using the details above. You can use the form below if you'd like to, but you don't have to.
If you cancel within the 14 days
We'll refund any money you've paid within 14 days of you telling us, using the same payment method you used.
If you'd like us to start work straight away
We won't start work during the 14 days unless you ask us to. If you do ask, and then cancel within the 14 days, you'll need to pay for the work we've already done up to that point. If we've fully completed the work within the 14 days at your request, you'll no longer be able to cancel.
Cancelling after the 14 days
You can still end the agreement at any time before we've finished the work. Any refund will depend on the stage the work has reached. By this point most of the work is usually done, so in most cases the only refund will be for disbursements (fees we pay to third parties on your behalf, such as registration fees) that we haven't yet paid out.
Urgent work
Sometimes work needs to be done quickly, for example where someone is terminally ill. Because we prioritise this work and complete most of it straight away, the only refund available will be for disbursements we haven't yet paid out. This applies even if the person the plan is for passes away before their documents are signed.
We may decline to act, or stop acting, if:
If this happens, we'll explain why and refund any payment for work we haven't done.
By law, we must carry out our services with reasonable care and skill, and do what we've said we'll do. If we don't, you're entitled to ask us to put it right.
We'd always like the chance to put things right. Please contact Kieran Osborne, Managing Director, at kieran.osborne@squiggleconsult.co.uk. We'll acknowledge your complaint within 5 working days and give you a full response within 28 days.
If you have any questions before your consultation, email us at hello@squiggleconsult.co.uk or call 01233 659796.
Only fill in and return this form if you want to cancel.
To: Squiggle Consult Ltd or Squiggle Probate Ltd (whichever your contract is with), 11 Park Barn, Station Road, Evegate Business Park, Ashford, Kent, TN25 6SX, hello@squiggleconsult.co.uk
I/We hereby give notice that I/We cancel my/our contract for the supply of the following service:
Agreed on:
Name(s):
Address:
Signature(s) (only if sending on paper):
Date:
Registered number: 10816512.
Registered office: Squiggle Consult Ltd, Suite 2069, Letraset Building, Wotton Road, Ashford, Kent, TN23 6LN
Squiggle Consult Ltd. is a limited company registered in England and Wales.
