Last updated: 7 August 2026
Almost every website uses cookies, and ours is no exception. This page explains, in plain English, what we use them for, what happens if you say no, and how to change your mind later.
If anything here is unclear, email Kieran Osborne at kieran.osborne@squiggleconsult.co.uk and we will explain it properly.
A cookie is a small file a website asks your browser to keep, so that next time you visit it can read it back. That is how a website remembers things.
It is not the only way. Websites can also store information in your browser in other ways, often called local storage, which holds more and is not always cleared when you close the window. There are also tiny invisible images, and pieces of code from other companies that run inside our pages.
The UK rules here are not really about cookies at all. They cover anything a website puts on your device or reads back off it, whatever it happens to be called. So this page covers the lot, and where we say "cookies" below, we mean all of it.
We sort everything into four groups. Three of them stay switched off until you switch them on.
What it does. Keeps the website working and protects it from attack. It tells real visitors apart from automated traffic, and it remembers the cookie choices you make so we do not have to ask you again on every page.
Why it exists. Without it the site would be less secure, and it would nag you about cookies everywhere you clicked.
If you turn it off. You cannot, and neither can we. This is the only group that does not need your permission, because the law accepts that a website has to be allowed to work, and that we have to be able to remember it when you say no. Nothing in this group follows you around other websites, and nothing in it is used for advertising.
What it does. Counts visits and tells us which pages people read, how they got here, and where they give up halfway through.
Why it exists. So we can write better guides and fix the pages that are not working.
If you turn it off. Nothing changes for you. The website behaves exactly the same. We stop counting, and we get a bit worse at knowing what is useful.
What it does. Two related things. It measures whether our adverts work, by recognising that someone who clicked one later got in touch. And it records which website recommended us, so when another site refers you and you go on to book, the right partner gets their commission. Some of these cookies are set by advertising companies that can also recognise your browser on other websites, which is how you end up seeing our adverts elsewhere.
Why it exists. It helps our business. None of it is needed for the website to work, and none of it does anything for you.
If you turn it off. The website works exactly the same. We will not know which adverts brought people to us. And if a partner website recommended us, we may not be able to pay them their commission. That is not a reason for you to say yes.
What it does. Powers the parts of our site you can actually use: the calendar for booking a free consultation, and the live chat window. Both are run by other companies on our behalf. Even if you never open the chat window, it records which pages you look at while you are on our site, so an adviser has some context if you do start a conversation.
Why it exists. Booking in three clicks is easier than a phone call for a lot of people, and the chat window catches questions that would otherwise go unasked.
If you turn it off. The booking calendar and the chat window will not appear. Everything else works normally, including our inheritance tax calculator and every article in the knowledge base. You can always book by calling 01233 659796.
The Cookie settings panel names each company that sets a cookie on this site, what each one is for, and how long it lasts. We have not printed that list here because it lives in one place rather than two, so there is no second copy to drift out of date. Every three months, and whenever we change something on the website, we run an automated check that flags any cookie the panel does not already account for, and we update the panel from what it finds. You can open Cookie settings from the footer of any page, at any time.
Some of the companies involved are based outside the UK, which means information about your visit may be sent abroad. Our Privacy Notice explains what protects it when that happens.
When you first arrive, the banner asks you. You can accept everything, reject everything, or pick and choose group by group. Saying no is one click, exactly like saying yes.
If you close the banner without choosing, we set nothing except the strictly necessary group, and we will ask you again next time. Doing nothing counts as no.
To change your answer later, click Cookie settings in the footer of any page, change whatever you like, and save. It takes effect straight away. Withdrawing your consent is as easy as giving it, through the same link. When you turn something off, we stop loading it, and we delete the cookies and stored entries our own site can reach. Some cookies are set by the other company on its own web address, and no website is able to delete another website's cookies. If you want those gone as well, clear the site data in your browser, and the next section explains how.
We do not remember your answer forever. The record of what you chose lasts 12 months, and then we ask you again so you get a fresh say. You can change your mind before that, at any time. If you clear your browser storage, the record goes with it and we will ask you next time you visit.
You can also deal with cookies yourself, for our site and every other, in your browser's own settings. They usually sit under a heading like Privacy or Security, and every browser words them slightly differently, so your browser's help pages are the quickest way to find them.
One tip. On most browsers, "delete cookies" does not clear the other kinds of storage we mentioned at the top of this page. If you want everything gone, look for Clear site data or Clear browsing data rather than the cookies option on its own.
Be aware that browser settings are a blunt instrument. Blocking cookies across the board will stop parts of our site working, including the booking calendar and the chat window, and it will do the same to most other sites you use.
This page is only about what gets stored on your device. For the fuller picture, including what we do with your information when you become a client and how long we keep it, please read our Privacy Notice.
If you have a question or a complaint about cookies, or about anything else to do with your information, email Kieran Osborne at kieran.osborne@squiggleconsult.co.uk. If you are not happy with how we handle it, you can complain to the Information Commissioner's Office, the UK's data protection regulator, at ico.org.uk.
None of this is what you came here for. If you would like to talk about a will, a power of attorney or probate, call us on 01233 659796. No pressure, just a friendly chat.
Squiggle Consult Ltd (company number 10816512) and Squiggle Probate Limited (company number 13707046) are registered in England and Wales at Suite 2069, Letraset Building, Wotton Road, Ashford, Kent, TN23 6LN, and trade from 11 Park Barn, Station Road, Evegate Business Park, Ashford, Kent, TN25 6SX. This policy is for England and Wales.